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The men who presented the Erie Basement system were knowledgeable and answered my questions very well. When the crew came to dig the trenches, lay tile pipes, and install the air quality unit they were polite and got the job done in a timely manner. There were a few things that weren’t included in the work order that were presented at the time of signing the contract such as using mold treatment solution before installing wall coverings. I called the company and was told that the silver backing on the wall coverings would take care of any mold. The concrete they use tends to shrink when it dries, but a crew came back twice to fix it and level my basement stairs. I am very satisfied with their responsiveness to my concerns. Everyone was very prompt and considerate.

I have had a good experience from start to finish. The salesmen to the installers were completely professional. Every step on the way I was informed of what they were doing and what the next step would be. When I first seen the basement floor broke up I thought oh my this will never be clean. But it was no mess was left in the basement or outside the house. The workers were all there to answer any questions and explain what was going on. I’m very please with how my basement looks. Only concerns I have is the back up battery for the stump pump on top on the pump. I wish I had a booklet for the pump and the air system so I could read about them and know how they run. I wouldn’t hesitate in giving them four stars.

Very Satisfied to of had the chance to chat and work with Paul and Shane. They are both very humble, sweet and make you feel like family. Both gentlemen were very patient with my husband and I while trying to come to a decision. They were both very detail oriented and determined and honest which are huge qualities when making big decisions like this. If you ever get the chance to work with this company, request these two men in particular for sure. We had a very nice time with them and couldn't thank them enough for all their time and patience.

The gentlemen who came out to discuss all the details where very friendly and professional. The gentlemen who actually came to do the work were also professional and friendly. They had the job done in two days, they also covered our items with plastic in the basement and cleaned up after they were done. We did have a few issues with our schedule and some other minor things, but they were quick to resolve the problems. It's great walking down to the basement and not having that musty odor and not having to see those cement walls. I highly recommend this company