Customer Reviews

Feedback from our customers is vital to our success

Roofing
★★★★★
Reviewed 09/2023
Erie Home replaced the my roof, initially there was communication issues. The material and work crew showed up unannounced but once we got past this little bump things went well. The crew did a great job. Extremely happy with the work that was done.
Kenneth E Abrahamson
Toledo, OH
Roofing
★★★★★
Reviewed 09/2023
Professional service Friendly and responsible associates Performed the job replacing the roof as they described Higher prices
Mark Leinwand
Syracuse, NY
Roofing
★★★★★
Reviewed 09/2023
Presentation was a little longer than expected but very thorough. They worked us into the schedule quickly. Our project was completed and cleaned up in under 12 hours. The roof looks great and they even put my flowers back exactly as I had them before. Fantastic!
Faith Poteet
Toledo, OH
Roofing
★★★★★
Reviewed 09/2023
I am very pleased with my new roof. The product looks great! The crew did an exceptional job. I love the solar fans. The warranty is great! I expect my new roof to last through my retirement.
Susan ODonnell
Quad Cities, IA
Roofing
★★★★★
Reviewed 09/2023
Very efficient easy to work with. Answered all questions patiently. Completely new roof including decking all in one day!
Bobbi Wiseman
South Bend, IN
Roofing
★★★★★
Google
Reviewed 08/2023
After a fairly high wind heavy rain storm, Erie Home knocked on the door. They used a drone to snap some photos of the roof, map it out virtually, and thoroughly show us wear and tear on the current roof, before showing us different roofing types.
Cody Ennis
Detroit, MI
Roofing
★★★★★
Better Business Bureau
Reviewed 08/2023
They arrived at 7AM and got busy spreading tarps to catch debris right away. Up on the roof quickly and busy doing the tear off. Everything went smoothly during the entire process. They knew their job and performed it professionally.
Clete R.
Nashville, TN
Roofing
★★★★★
Google
Reviewed 08/2023
Our Erie Home consultants - Ryan and Omar - were both knowledgeable on the services they presented to us, such as the quality of materials, the installation process, and the roof layered process. We would recommend and refer Erie Home to anyone who is looking for roof replacement."
Susan Serna
Raleigh, NC
Roofing
★★★★★
Google
Reviewed 08/2023
We are very pleased with the work of Erie Home! Right from the start, we met with the sales rep who was very informative, personable, and made sure all our questions were addressed.
Karen Kanalley
Rochester, NY
Basement Waterproofing
★★★★★
Google
Reviewed 08/2023
The job was finished in a timely manner and when we expressed concerns about a minor issue, we were met with an attentive response. Customer service at its finest!
Nate & Susan Wessels
South Bend, IN
Roofing
★★★★★
Google
Reviewed 07/2023
Erie Home’s install process was super smooth. They installed Shake metal roof and it looks wonderful – the perfect fit for a lake cottage.
Pamela K.
Toledo, OH
Roofing
★★★★★
Google
Reviewed 08/2023
The installers knew exactly what to do, how to do it, and everyone worked extremely hard on a really hot day. Simply put, no one was standing around watching the others work. Clean up was better than expected and the crew didn’t leave until it was done.
Mark Burkhead
Harrisburg, PA
Roofing
★★★★★
Google
Reviewed 07/2023
Erie Home took an incredible worry off our minds. The team was very polite and finished our basement in three days, giving us a dry, hospitable basement. I would absolutely recommend Erie Home to anyone with moisture issues.
Jared Heckel
Columbus, OH
Roofing
★★★★★
Google
Reviewed 08/2023
Erie Home is a great company and their lifetime warranty is really what sold me. I love the air purifier too – way cool! I'm so happy I can utilize my basement the way I want to now and enjoy it as my sewing room and living room.
Nadine Zimmerman
Lansing, MI
Basement Waterproofing
★★★★★
Better Business Bureau
Reviewed 08/2023
They were considerate of my upstairs living space by placing plastic on the floors. The crew was kind, courteous, and considerate. If I ever buy another home, I will hire Erie Home to take care of my basement before I move in. Highly recommend this company!
Bryan Gordy
Cincinnati, OH
Basement Waterproofing
★★★★★
Google
Reviewed 07/2023
The team at Erie Home has exceeded my expectations in repairing my basement from start to finish. Mike and Cass were thorough in their explanation of the process and provided samples of the products that would be utilized. In addition, they took the time to provide information about the company.
Janet Brush
Appleton, WI
Basement Waterproofing
★★★★★
Facebook
Reviewed 08/2023
Excellent quality of work! I also appreciated the thorough information that was relayed about the company’s products. What pleased me the most though, was their willingness to work with me when I had questions.
Joyce W.
Rochester, NY
Basement Waterproofing
★★★★★
Google
Reviewed 09/2023
The basement in my 100 year old home was in bad need of rehab. The leaking basement had developed black mold too, which Erie Home treated. The install crew was top notch.
Bryan Gordy
Cincinnati, OH
Basement Waterproofing
★★★★★
Google
Reviewed 09/2023
The team was professional and took the time to explain the progress and what the plan would be for the next day. Dave was kind enough to check with me after rain to make sure there was not a problem because the basement was not quite finished. I appreciated the extra effort!
Janet Brush
Appleton, WI
Roofing
★★★★★
Facebook
Reviewed 08/2023
Our roof was very messy and we would have been underpriced when selling if not for Erie Home. When they took pictures of the old roof, our jaws dropped and we wondered how we weren’t experiencing leaks. Erie Home installed our roof within the week of signing our contract.
Sarata S.
Atlanta, GA
Basement Waterproofing
★★★★★
Google
Reviewed 07/2023
The Erie Home team worked on our basement for three days, arriving promptly each day. They pumped all of the water out of the flooded side, and removed the double floor on the other side. We now have a drier, brighter, infinitely more usable basement.
Jared Heckel
Columbus, OH
Roofing
★★★★★
Google
Reviewed 08/2023
I wanted to have a high quality product that would last me the remainder of my lifetime, and an Erie metal roof was a no-brainer. I loved how I could still have the look of a traditional shingled roof but with the durability and longevity of a metal roof.
Michael Rolen
Washington D.C.
Roofing
★★★★★
Google
Reviewed 08/2023
From start to finish, Erie Home - and all the personnel that we worked with - made the installation of our new metal roof go very smoothly. The crew was very careful around our landscaping, and we have a lot!
Darlene Wolfer
Rochester, NY
Roofing
★★★★★
Google
Reviewed 08/2023
Erie Home's quality materials include a special underlayment. We instantly noticed a significant temperature difference inside the house. Definitely recommend them. It is worth every penny.
James M.
Raleigh, NC
Roofing
★★★★★
Google
Reviewed 08/2023
Roof was finished in one day. I noticed that the work crew was well-taken care of. It was a hot day and they took ice cream breaks to cool down. The neighbors even enjoyed the music they were playing.
James M.
Raleigh, NC
Roofing
★★★★★
Google
Reviewed 08/2023
I’ll never have to deal with or worry about my roof again! The hail and wind speed guarantee is just unbelievable. No more roof work for me or having to pay for someone else to do it.
Mark Burkhead
Harrisburg, PA
Roofing
★★★★★
Google
Reviewed 05/2023
Our sales representative was very knowledgeable and answered every question of ours with a solution. The install crew surpassed our expectations in regards to protecting our home during the process.
Jake Stepniewksi
Harrisburg, PA
Roofing
★★★★★
Google
Reviewed 09/2023
Erie Home Installation Team showed up on-time and were very friendly. They worked diligently throughout the day and fixed any damage found. When faced with the fact of running out of materials, they attempted to find replenishment. Since some materials could not be delivered until the following Monday, they covered up the unfinished areas to protect against the elements. They came back and finished the job as promised. Great quality installation safely completed!
David D.
Roofing
★★★★★
Google
Reviewed 08/2023
Install when great. 4 stars for failed promised communication. Understanding it was due to manager changes. However communication was failed in multiple ways. Install crew was not told a out removal of satellite dish and was going to leave it hang from my house. Down graded to 3 stars as we just got the information how to pay. The loan is unable to be paid for by web. Mail or call only. Way outdated.
Soni Dohms
Appleton, WI
Roofing
★★★★★
Google
Reviewed 08/2023
They came to my house at 8 AM. They tore off by noon started putting things back together did not leave till 10:45 at night. Did not appreciate them being here that late was told they would be done by 8 o’clock when they had to come back the next day fix things they couldn’t do in the dark and clean up more.
Audrey Stevens
Scranton, PA
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