Basement Waterproofing
The men who presented the Erie Basement system were knowledgeable and answered my questions very well. When the crew came to dig the trenches, lay tile pipes, and install the air quality unit they were polite and got the job done in a timely manner. There were a few things that weren’t included in the work order that were presented at the time of signing the contract such as using mold treatment solution before installing wall coverings. I called the company and was told that the silver backing on the wall coverings would take care of any mold. The concrete they use tends to shrink when it dries, but a crew came back twice to fix it and level my basement stairs. I am very satisfied with their responsiveness to my concerns. Everyone was very prompt and considerate.
Willow R.
Grand Rapids, MI