Erie Home

Privacy Policy

Last Updated: November 12, 2024

Introduction and Consent

Erie Home (Erie Construction Mid-West, LLC) (“Company“, “We” or “Erie Home“) respect your privacy and are committed to protecting it through our compliance with this policy.

This policy describes the types of information we may collect from you or that you may provide when you visit the website “eriehome.com” and any other official Erie Home websites and applications, including, but not limited to forms linked to this Privacy Policy, mobile applications, and in calls or in person interactions with Erie Home (collectively, the “Sites”).” and our practices for collecting, using, maintaining, protecting, and disclosing that information.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Sites. By accessing or using our Sites, you agree to this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of the Sites after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

This policy applies to information we collect:

On the Sites.

In email, text, voice calls, including recorded calls, and other electronic messages between you and the Sites or Erie Home.
When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.
official sweepstakes entry forms.
forms linked to this Privacy Policy.
mobile applications and other related applications linked to Erie Home products and services.

Certain portions of the Sites may request the entry of your contact information, including, but not limited to, the telephone number for your residence or cellular device. Notwithstanding any current or prior election to opt-in/opt-out of receiving telemarketing, other calls or SMS messages (including text messages) , by providing your contact information, you hereby expressly consent to and authorize contact by us, our agents, representatives, affiliates, or anyone calling on our behalf for any purposes relating to our products and services, which may include advertising or telemarketing messages and which may utilize calls using a prerecorded message or artificial voice, and calls/messages delivered using an auto telephone dialing system or automatic texting system. You agree this consent applies to the specific number(s) you have provided to us now or in the future.

You certify, warrant, and represent that the telephone number(s) you have provided to us or will provide to us in the future are your contact numbers.

You understand that your cellular or mobile telephone provider will charge you according to the type of plan you carry. Any consent you give to Erie Home for a method of communication may be revoked by you.

Children under the age of 18

Our Sites are not intended for children under 18 years of age. No one under age 18 may provide any information to or on the Sites. We do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any information on the Sites or on or through any of its features. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at:

3516 Granite Circle Toledo, OH 43617

customersupport@eriehome.com

1-800-998-8301

information we collect about you

We collect several types of information from and about users of our Sites, including information:

By which you may be personally identified, such as name, postal address, email address, telephone number, or any other identifier by which you may be contacted online or offline (“personal information“);
That is about you but individually does not identify you, such as familial information (e.g., spouse/partner name), signatures, payment information (e.g., credit information, credit card information), location (e.g., GPS, IP address), or other non-public information unique to you.
About your internet connection, the equipment you use to access our Sites, and usage details whether submitted or not.
Information that you provide by filling in forms on our Sites. This includes information provided at the time of registering to use our Sites or requesting further services or to schedule an in home presentation.
Records and copies of your correspondence (including email addresses), if you contact us.
Your responses to surveys that we might ask you to complete.
Details of transactions you carry out through our Sites and of the fulfillment of your orders.
Erie Home may collect credit and identifier information about you in connection with the purchase, attempted purchase, or scheduling of an in-home presentation of our products and services. This includes, but is not limited to, information about your credit history, income, and date of birth. Erie Home may use this information to, among other things, prequalify you for third party loans.
When you make a claim under one of our written warranties, Erie Home will collect Personal Information from you relating to the initial purchase of the product to process the warranty request and prevent fraud.

how we collect information

We collect this information:

Directly from you when you provide it to us.
Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies and web beacons.
From third parties, for example, our business partners.

As you navigate through and interact with our Sites, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

Details of your visits to our Sites, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Sites.
Information about your computer and internet connection, including your IP address, operating system, and browser type.

We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking).

The information we collect automatically may include personal information, or we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Sites and to deliver a better and more personalized service, including by enabling us to:

Estimate our audience size and usage patterns.
Store information about your preferences, allowing us to customize our Sites according to your individual interests.
Speed up your searches.
Recognize you when you return to our Sites.

The technologies we use for this automatic data collection may include:

Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Sites. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Sites. Due to the automatic collection of data using cookies as described above, we do not honor “do not track” requests. For this reason, your selection of the “Do Not Track” option provided by your browser may not have any effect on our collection of information using cookies and other tracking technologies.
Web Beacons. Pages of our Sites and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

third party use of cookies and other tracking technologies

Some content or applications on the Sites are served by third-parties, including service providers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

how we use your information

We use information that we collect about you or that you provide to us, including any personal information:

To present our Sites and its contents to you.
To provide you with information, products, or services that you request from us.
To fulfill any other purpose for which you provide it.
To provide you with notices about your account or contract.
To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
To notify you about changes to our Sites or any products or services we offer.
To allow you to participate in interactive features on our Sites.
To assist with the procurement of financing for your purchase of Erie Home products and/or services.
To support selling, providing, maintaining, evaluating, and improving our products, services, and websites; .
To fulfill requests for information; .
To provide customer support and warranty support.
To track the effectiveness of our marketing efforts and to collect information for lead generation.
To set in home appointments.
In any other way we may describe when you provide the information.
For any other purpose with your consent.

We may also use your information to contact you about our own products and services.

disclosure of your information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose personal information that we collect or you provide as described in this privacy policy:

To our subsidiaries and affiliates.
To contractors, service providers, and other third parties we use to support our business.
To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Erie Home ‘s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Erie Home about our Sites users is among the assets transferred.
To fulfill the purpose for which you provide it.
For any other purpose disclosed by us when you provide the information.
With your consent.

We may also disclose your personal information:

To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
To enforce contractual agreements you enter into with Erie Home, including for billing and collection purposes.
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Erie Home , our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

choices about how we use and disclose your information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
Promotional Offers from the Company. If you do not wish to have your contact information used by the Company to promote our own products or services, you can opt out by contacting us via telephone at 1-800-998-8301 or at any other time by sending us an email stating your request to customersupport@eriehome.com. If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions.

We do not control third parties’ collection or use of your information to serve interest-based advertising. However these third parties may provide you with ways to choose not to have your information collected or used in this way.

your state privacy rights

State consumer privacy laws may provide their residents with additional rights regarding our use of their personal information.

California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Montana, Oregon, Tennessee, Texas, Utah, and Virginia provide (now or in the future) their state residents with rights to:

Confirm whether we process their personal information.
Access and delete certain personal information.
Correct inaccuracies in their personal information, taking into account the information’s nature processing purpose.
Data portability.
Opt-out of personal data processing for:
targeted advertising (excluding Iowa);
sales; or
profiling in furtherance of decisions that produce legal or similarly significant effects (excluding Iowa and Utah).
Either limit (opt-out of) or require consent to process sensitive personal data.

The exact scope of these rights may vary by state. To exercise any of these rights please use the method provided by your state. To appeal a decision regarding a consumer rights request, contact us at customersupport@eriehome.com.

Nevada provides its residents with a limited right to opt-out of certain personal information sales. Residents who wish to exercise this sale opt-out rights may submit a request to this designated address: contacting us via customersupport@eriehome.com.

data security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information

transmitted to our Sites. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Sites.

changes to our privacy policy

It is our policy to post any changes we make to our privacy policy on this page and on our website. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Sites and this privacy policy to check for any changes.

Contact information

To ask questions or comment about this privacy policy and our privacy practices, contact us at:

Erie Construction Mod-West, LLC

3516 Granite Circle Toledo, OH 43617

Attn: Marketing

customersupport@eriehome.com

or via our toll-free number:

1-800-998-8301