Customer Reviews

Feedback from our customers is vital to our success

Roofing
Google
Reviewed 09/2024
We love our roof! It is beautiful. Everyone has been so kind and accommodating. The crew worked very hard and did a great job cleaning up when they were finished. We have 2 dogs so debris being left behind in the backyard is always a concern. We found very little that was left behind. We could not have asked for a better experience. Thank you Erie Home
Melissa C.
Madison, WI
Roofing
Google
Reviewed 09/2024
I'm extremely pleased with my new roof. The crew was very nice and professional. The clean-up was amazing. I was expecting to have to go behind them and clean up. I was proved wrong, great clean-up. I would definitely recommend Erie Home for your roofing needs. They also offer an incredible warranty.
Cindy D.
Memphis, TN
Basement Waterproofing
Google
Reviewed 09/2024
Erie did a fantastic job on my basement. I received top notch service from the time I made my initial inquiry, through the inspection and quote process, and getting the work completed. My estimator and my installation crew were very professional and kept in contact with me through the entire process, they were even able to complete my job ahead of schedule. Would highly recommend!
Chris R.
Toledo, OH
Roofing
Google
Reviewed 09/2024
Erie did an amazing job! Our roof is the best looking roof on the block. We went with the black Spanish tile metal and it looks fabulous. Thanks again Erie 😁
Nicole W.
Akron, OH
Basement Waterproofing
Google
Reviewed 09/2024
Very satisfied with the work. They did an amazing job with this basement waterproofing! Thank you 😊
Timothy K.
Rochester, NY
Roofing
Google
Reviewed 09/2024
We had a successful Installation of a new roof. All involved from Erie were helpful and attentive. I was very impressed with the Erie group and confident that any issue that might arise would be handled. I highly recommend them. They have a very good product!
Terri C.
Grand Rapids, MI
Roofing
Google
Reviewed 09/2024
My experience with Erie Home was great, I couldn't of asked for a nicer group of men who were so knowledgeable, friendly and helpful. The roof is beautiful and the installers was great, they were prompt and worked hard, cleaned up everything and was very respectful and friendly.
Khaleedah K.
Akron, OH
Roofing
Google
Reviewed 09/2024
Great service, attention to detail and great follow up. We really enjoy our experience with sales and service. Thanks again
Frank S.
Greenville, SC
Roofing
Reviewed 09/2024
My experience with your company was great ! I have referred this company to quite a few people and have posted the before and after in Facebook to contact Mike Hartley my sales Representative. The communication was great with BJ, and the crew was on time and finished and clean up in an amazing time . I highly recommend this company.
Cheryl P.
Spokane, WA
Roofing
Google
Reviewed 09/2024
The contractors that worked on our house were not just roofers but true artisans. Could not be happier with the finished product.
Marc P.
Providence, RI
Roofing
Google
Reviewed 08/2024
The whole crew was completely professional. The job was finished in one day and the clean up very thorough. The roof looks great and comes with a warranty that frees me from worry.
Shirley A.
Memphis, TN
Roofing
Google
Reviewed 08/2024
Sales guys were very informative and friendly. Installation team showed up around 6:30 am. The old roof was stripped, new one installed, and everything was cleaned up by noon. There some damage to the aluminum post cover on our bay window which we were promised would be replaced.
Kevin J.
Toledo, OH
Roofing
Google
Reviewed 08/2024
The crew was very timely and our roof was completed quickly, even with a thunderstorm causing progress to halt temporarily. Our only issue was clean-up. There were some old shingles found in several places throughout our yard and even in our windows boxes. We are happy with our roof overall.
Jennifer P.
Grand Rapids, MI
Roofing
Google
Reviewed 08/2024
Our overall experience was great! The crew showed up a day early and completed the job that same day. Shawn, the owner of the roofing company came out to make sure that the project was started off correctly and that he had the correct information about the roofing vent placements that we asked to be added. Carl, Erie Home rep in Tallahassee, was very friendly and knowledgeable. He promptly took care of all our requests and answered all of our questions
Emunah J.
Tallahassee, FL
Roofing
Google
Reviewed 08/2024
We are happy with the work done and would recommend them to others. We are planning an extension to our home and will call on Erie to do the roof. Thank you Erie
Pierre B.
Albuquerque, NM
Roofing
Reviewed 08/2024
Other than the sales reps being a little pushy and not giving me actual time to get other quotes, and the cost being a little more than I'd personally like to pay... they did great. Prompt, worked really fast and cleaned up
Adam S.
Akron, OH
Roofing
Reviewed 08/2024
House roof looks good, and it is serving its purpose. Ends of shingles at the drip edge were not cut evenly and appear “ragged.”. I do like the generous 2”-3” overhang on the roof ends though. Carport roof shingles were not applied in a straight line but no apparent leakage to date.
John L.
Knoxville, TN
Roofing
Google
Reviewed 08/2024
Great workers, great product, and quick installation and clean up. We were hoping for a little better communication from everyone so that we would know when, how, and what to expect from this installation. We felt the cost of this roof installation would, at the very least, warrant clear and timely communication from Erie Home, Inc.
Kurt H.
Lansing, MI
Roofing
Google
Reviewed 08/2024
On time, professional, great and efficient work. I’ve never seen a crew put such an emphasis on cleanup. Great Choice!!!
Clarence R.
Syracuse, NY
Roofing
Google
Reviewed 08/2024
We had a great experience from start to finish! And our roof is beautiful!!
Tammy J.
Portland, ME
Roofing
Google
Reviewed 08/2024
We just had our roof replaced by Erie August 14, 2024. It was a job well done and we were extremely impressed by their professionalism and prompt customer service. It is our honor and privilege to highly recommend them to anyone needing a new roof. We were more than satisfied.
Cindy A.
Atlanta, GA
Basement Waterproofing
Google
Reviewed 08/2024
Great experience! Everyone was friendly, efficient and professional. The job, waterproofing my over 100 year old basement, was done on time and as described. Every person in the company has been extremely knowledgeable and helpful and eager to answer questions. I'm pleased to have heard from several workers, "You're now part of the Erie family..." It really does feel like that.
Jodie T.
Rochester, NY
Roofing
Google
Reviewed 08/2024
I’m very pleased with the installation of my new roof from Erie Home. The crew was hard working, efficient on time and keep the entire work site clean from beginning to end.
Rus M.
Syracuse, NY
Roofing
Google
Reviewed 08/2024
They do great work and cleaned the mess they made. I'm happy with the work and surprised me it only took one day to do. Thank you all.
Junior R.
Quad City, IA
Roofing
Google
Reviewed 08/2024
Very professional and friendly. Did a great job with quality products
Betty D.
Oklahoma City, OK
Roofing
Google
Reviewed 08/2024
Erie Home crew was very professional, efficient, and neat. Minimal cleanup had to be done, but with great care! I would recommend them for any roofing work!
Terry D.
Minneapolis, MN
Roofing
Google
Reviewed 08/2024
My experience with Erie was excellent. The crew was professional, friendly, and efficient. They installed my new roof in one day and cleaned up well afterwards. I would recommend them to anyone.
Sharon G.
Little Rock, AR
Roofing
Google
Reviewed 08/2024
Everyone from the start was very kind. The crew was very professional and we were very pleased with the clean up.
Therese R.
Appleton, WI
Roofing
Google
Reviewed 08/2024
Quality control from start to finish standing behind their work with a guaranty and follow up from home office even inquiring of work was complete and cleanup was done. Total transparency!
Orlando P.
Fort Worth, TX
Roofing
Google
Reviewed 07/2024
Process was fast and clean-up was great.
Jerry W.
Greenville, SC
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